Shipping policy

Orders are typically processed within 3–5 business days after payment has been received and verified.

See our estimated shipping times below: 

 Location

Estimated Shipping Time

USA*

3-5 days

Canada

10-30 days 

Australia

10-30 days

Rest of the world

10-30 days

*Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.

Important Information

  • All shipping times provided are estimates only and may vary based on carrier delays, customs clearance, weather conditions, or other circumstances beyond our control.

  • We are not liable for delays caused by shipping carriers, customs processes, or other factors outside our direct control.

  • Once an order has been shipped, tracking information (if applicable) will be provided to the customer.

  • Customers are responsible for ensuring that the shipping address provided at checkout is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

  • We are not responsible for packages that are lost, stolen, or damaged in transit. Ownership of the package transfers to the customer once the carrier accepts the shipment.

For any questions or concerns regarding your shipment, please contact us at general@shoptallymark.com